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Privacy Policy of Les Petits Chef

Effective Date: July 2025
Last Updated: Sept, 26th 2025

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Table of Contents

  1. Introduction / Overview

  2. Scope & Applicability

  3. Accountability

  4. Principles / Legal Basis

  5. What Personal Information We Collect

  6. How We Use Personal Information

  7. How We Share / Disclose Personal Information

  8. Retention and Disposal

  9. Security Safeguards

  10. Cookies, Tracking & Analytics

  11. Your Rights & Choices

  12. Breach Notification & Incident Response

  13. Children & Minors

  14. Changes to This Privacy Policy

  15. Links to Other Websites

  16. International / Cross-Border Transfers

  17. Legal Disclosures & Exceptions

  18. Severability & Interpretation
     

1. Introduction / Overview

Les Petits Chef (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard information in accordance with Canadian privacy laws (PIPEDA and BC PIPA).

By using our website (https://www.lespetitschef.ca/) or services, you agree to this Policy.

2. Scope & Applicability

This Policy applies to all personal information we collect in Canada. It covers:

  • Customers and site visitors

  • Prospective customers and newsletter subscribers

  • Individuals interacting with our services

3. Accountability

We are responsible for all personal information under our control. We have appointed a Privacy Officer to oversee compliance.

Contact Information
Les Petits Chef
Attn: Privacy Officer
Address: [Insert Address]
Email: [Insert Email]
Phone: [Insert Phone]

4. Principles / Legal Basis

We follow the 10 Fair Information Principles of PIPEDA:

  • Accountability

  • Identifying purposes

  • Consent

  • Limiting collection

  • Limiting use, disclosure & retention

  • Accuracy

  • Safeguards

  • Openness

  • Individual access

  • Challenging compliance

5. What Personal Information We Collect

We may collect:

  • Identifying & contact info (name, email, phone, address)

  • Account/login details (username, password)

  • Payment & order information (through secure processors)

  • Technical data (IP address, browser, device, cookies)

  • Communications (emails, messages, surveys)

  • Preferences (marketing consents, subscription choices)

6. How We Use Personal Information

We use data to:

  • Process orders, payments, and deliveries

  • Provide customer service and support

  • Communicate about your account or services

  • Send newsletters, promotions, and updates (with consent)

  • Improve website functionality and security

  • Comply with legal and tax obligations

7. How We Share / Disclose Personal Information

We may share with:

  • Service providers (e.g., shipping, payment, analytics)

  • Business partners or affiliates (as needed)

  • Regulators or law enforcement (if legally required)

  • Successors in case of merger or sale

We require service providers to maintain confidentiality and use safeguards.

8. Retention and Disposal

We keep information only as long as necessary. When no longer needed, we securely delete or anonymize it.

9. Security Safeguards

We protect data using physical, organizational, and technical measures such as encryption, access controls, and staff training.

10. Cookies, Tracking & Analytics

We use cookies and analytics to improve website performance and personalize experiences. You can disable cookies in your browser, but some features may not work properly.

11. Your Rights & Choices

You may:

  • Access, update, or correct your personal information

  • Withdraw consent for certain uses

  • Opt out of marketing communications

  • File a complaint with our Privacy Officer or privacy regulators

12. Breach Notification & Incident Response

If a breach poses a real risk of significant harm, we will notify:

  • Affected individuals

  • The Privacy Commissioner of Canada (or BC authority, if applicable)

13. Children & Minors

Our services are not directed to children under 13. We do not knowingly collect personal data from minors without parental consent.

14. Changes to This Privacy Policy

We may update this Policy. Updates will be posted here with a new effective date.

15. Links to Other Websites

Our website may contain links to external sites. We are not responsible for their privacy practices.

16. International / Cross-Border Transfers

If data is transferred outside Canada, we use contractual and security safeguards to protect it.

17. Legal Disclosures & Exceptions

We may disclose personal information without consent when permitted or required by law (e.g., to respond to legal obligations, protect safety, or investigate fraud).

18. Severability & Interpretation

If any section of this Policy is invalid, the rest remains in effect. Headings are for convenience only.

Intro
account
principles
perso info
how we
scope
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